This is a labor guarantee provided by Stinson Services, Inc. (“SSI”) to you, the original consumer purchaser (“Owner”). SSI will perform all work in a professional manner using high quality materials and supplies, and in conformance with applicable building code standards. SSI warrants to the Owner that ALL INSTALLATION WORK PERFORMED BY SSI WILL BE FREE OF DEFECTS DUE TO WORKMANSHIP FOR SO LONG AS OWNER (OR ANY SUBSEQUENT TRANSFEREE PER THE TERMS OF THIS DOCUMENT) LIVES IN THE RESIDENCE WHERE THE PRODUCTS HAVE BEEN INSTALLED, subject only to the other terms and conditions contained in this document.
PLEASE CONSULT YOUR PRODUCT AND MANUFACTURER WARRANTIES FOR FURTHER COVERAGES. ALL WARRANTIES ARE AVAILABLE FOR INSPECTION PRIOR TO SIGNING OF THE SALE AGREEMENT OR PURCHASE ORDER.
Notes For Replacement Windows: Please be aware that condensation on any window or patio door is the natural result of excessive moisture in the house, and does not indicate a defective product or faulty installation. Excessive condensation may even result in frost appearing on windows in very cold weather. SSI is not responsible for condensation and this guarantee does not apply to condensation, its causes or its effects. Additional information concerning condensation is available upon request. Please take steps to properly ventilate areas where new window products are installed for at least 48 hours after installation to avoid possible sensitivities to caulking odors.
Notes For Gutter Protection: Please be advised that installed gutter protection systems can have a different appearance when compared to conventional gutters. Sloping of the gutter to the downspout, for example, may appear more visible. Sometimes the edge of roof shingles may be revealed after installation which were previously hidden by the profile of conventional gutters. Shingles are often deformed because they had previously rested on gutter spikes or gutter screens. This can also cause water to overshoot the gutter protection system in these areas. In regions where tree sap or pine resin is prevalent in excessive amounts, the exposed surface of the product may require periodic rinsing to prevent organic build-up and minor runoff. The geographic location, the quality of the atmosphere, and other local factors may contribute to the severity of these conditions.
Notes For Repair Work: SSI warrants to the Owner repair work performed by SSI will be free of defects due to workmanship for twelve (12) months from the date of providing such services for the Owner, subject to the other terms and conditions contained in this document.
How To Obtain The Built To Last Guarantee: To submit a claim, contact us via phone (952-933-4510) or email (contact@stinsonservices.com) with a brief explanation of the stated claim. Claims must be submitted to SSI promptly after discovery of the claimed labor defect. SSI will then schedule an appointment to inspect the premises and the guarantee claim within a reasonable period of time after having received the claim. If after inspection, SSI determines that a valid claim exists under the guarantee, SSI will repair, re-install, or replace the failing SSI service, at SSI’s option. If SSI determines to replace any or all product(s), and if such product(s) as originally installed are no longer available, SSI shall have the right to substitute product(s) designated by SSI to be of equal quality. Replacement of a product or component does not renew the labor guarantee period. Minor color variations may exist between replacement product and the originally installed product and are not indicative of a defective product or a labor defect. No guarantees are valid unless and until the Owner has made full payment under the original SSI sales agreement and all addenda thereto. Non-guarantee calls for repair or adjustment may result in a service charge.
What Is Not Covered: These warranties are granted by SSI to the Owner only and only materials purchased from and installed by SSI are covered by these warranties. All guarantees terminate immediately upon the transfer of home ownership. All warranties assume normal and reasonable use of SSI-installed products or components. Minor color or textural variations from lot-to-lot of product are not product or installation defects. These guarantees do not cover any other damage, workmanship, or material failure beyond the control of SSI including, but not limited to, damage caused by occurrences, such as settlement of the building, failure of the structure (including foundations and walls), use of incompatible accessories, removal, repair, or re-installation of any SSI-installed products or components by other than SSI, normal weathering, corrosive effects of salt air and chemical pollutants, normal fading, deterioration of caulking compounds, fire, flood, lightning, high winds, windblown objects, earthquake, hurricanes, ice dams, icicles and/or ice storms, atmospheric conditions or weather of catastrophic nature as defined by the US Weather Bureau, other acts of God, intentional acts, unreasonable use, vandalism or pollution. These guarantees also will not apply to damages resulting from the failure to provide reasonable maintenance, including failure to clean the product or maintain sealing, painting and/or caulking as reasonably necessary. SSI is also not responsible for existing or developing spore or mold growth. Mold and mildew may be due to condensation which may form on or within walls or other surfaces resulting from pre-existing conditions in the Owner’s home and internal or external temperatures. Reducing the humidity in the home will often remedy any condensation or mold problems. These guarantees do not apply to damages due to or arising from the identification, detection, abatement, encapsulation or removal of mold, asbestos, lead based products or other hazardous substances inside or outside of the structure being improved.
What Voids The Built To Last Guarantee: Installation, removal, repair, adjustment, tampering or re-installation of any SSI products or components by other than SSI voids any and all guarantees within this document, and SSI expressly disclaims any liability for any costs, defects, or damages with respect to such actions.
Remedies and Rights: These warranties of SSI services are the only expressed warranties provided by SSI. No employee, representative, agent, nor any other person, has authority to assume or incur on behalf of SSI any obligation, liability, or responsibility in place of or in addition to these warranties. IN NO EVENT SHALL THE DURATION OF ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE BE LONGER THAN THE DURATION OF THE EXPRESS WARRANTY STATED HEREIN. EXCEPT FOR THE WARRANTY PROVIDED HEREIN SSI MAKES NO WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF NONINFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. SSI’S LIABILITY TO OWNER UNDER THIS DOCUMENT IS LIMITED TO THE AMOUNTS RECEIVED BY SSI FOR SERVICES RENDERED UNDER THE SALES AGREEMENT OR PURCHASE ORDER WITH THE OWNER. SOME STATES DO NOT PERMIT ANY LIMITATION ON THE LENGTH OF AN IMPLIED WARRANTY, AND THEREFORE THE IMMEDIATELY PRECEDING SENTENCE MAY NOT APPLY. IN NO EVENT SHALL SSI BE OBLIGATED OR LIABLE FOR INCIDENTAL, SPECIAL INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND FOR THE BREACH OF ANY EXPRESS OR IMPLIED WARRANTY OF SSI PRODUCT OR SERVICES. SOME STATES DO NOT ALLOW EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, AND THEREFORE SOME OR ALL OF THE IMMEDIATELY PRECEDING SENTENCE MAY NOT APPLY. THESE WARRANTIES PROVIDE SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
Warranties: Buyer(s) understands that Contractor will make available to Buyer(s) all product and labor warranties offered in connection with this Agreement. Buyer(s) understands that Buyer(s) should read all warranties for complete details of coverage. Buyer acknowledges that the labor warranty was presented at the time this agreement was signed and a copy of the warranty was given to Buyer. Buyer(s) understands that no guarantee will be effective while a balance due remains on this agreement.
