With the current COVID-19 outbreak, the health and safety of our customers and staff is our main priority. We have taken action in preventing the spread of COVID-19 by practicing social distancing, proper handwashing and keeping our office sanitized.
During this time we have implemented our safe process from the time you contact us for an appointment or service call to final close out of your project.
Step 1: Scheduling
We can be reached via phone at 952-933-4510, email at firstname.lastname@example.org or our online contact form. We will coordinate either an immediate dispatch to your property for one of our in field service technicians to eliminate your immediate problem or schedule an on site property inspection / consultation.
Step 2: Video Conferencing
On site consultations, inspections and services repairs can be conducted via video conferencing. If you prefer to meet on site we will coordinate this on an as needed basis, social distancing is easily attainable as our meetings take place outdoors.
Step 3: Signed Proposal
Proposals for your project will be drafted and delivered via email. Upon your approval, we are utilizing electronic signatures and offering online payment options. We will also accept mailed checks.
Step 4: Project Execution
At a maximum our crews have no more than 8 people on site at the same time. Social distancing is easily attainable as our projects are outdoors. You can have live updates on the status of your project via video conferencing and photo sharing.
Step 5: Final Inspection
We will email or drop off inspection paperwork that is required by your local jurisdiction. Upon the final inspection passing, your final invoice, warranty paperwork and project photos will be emailed to you.
Update: July 2020
Stinson Services is committed to providing a safe and healthy workplace for all of our workers, trade partners, customers and guests. Our goal is to mitigate the potential for transmission of COVID-19 in our workplaces and communities. We have implemented the follow measures to continue to keep our team, trade partners, customers and guests safe.
Ensure Sick Workers Stay Home
We are self-monitoring for signs and symptoms of COVID-19.
We require all workers, customers and guests to fill out our attendance log and review the Health Screening Questionnaire at our office. If the responses to the questionnaire indicate signs or symptoms of COVID-19, they will be sent home or isolated immediately.
Social Distancing – Stay 6ft Apart
Our office and job sites will be supervised to ensure social distancing is maintained between workers. Where social distancing cannot be maintained, mask or face shield are required.
We have instructed our workers to regularly wash or sanitize their hands. In particular when entering and existing the job site, before and after eating or drinking, using restroom facilities and using tools and equipment used by other workers. Hand sanitizer is readily available at our office and job sites.
Pre Construction Meetings
We require our workers to wear masks or face shields at our pre construction meetings.
The policies, practices and conditions Stinson Services has implemented meet the industry guidance for the business that are based on Centers for Disease Control and Prevention (CDC) and Minnesota Department of Health (MDH) guidelines, federal Occupational Safety and Health Administration (OSHA) standards and applicable executive orders related to safety and health in their workplaces.